Tag Archives: consumer protection

Canada – CRTC continues to set the course for the future of television with Let’s Talk TV decisions

CRTC continues to set the course for the future of television with Let's Talk TV decisions. The Canadian Radio-television and Telecommunications Commission (CRTC) today issued two decisions related to some of the issues addressed in Let’s Talk TV: A Conversation with Canadians, as well as a decision relating to the future of mobile television content. […]


Consumer protection agency sues Bulgarian cellcos

Consumer protection agency sues Bulgarian cellcos for ‘unfair’ contracts. Bulgaria’s Commission for Consumer Protection (CCP) has filed class actions against the country’s major telecoms providers due to the high penalties subscribers need to pay for early termination of contracts.


Australia – ACMA warns Lycamobile on billing accuracy

Australia – ACMA warns Lycamobile on billing accuracy Telco service provider Lycamobile has been formally warned for breaching the billing accuracy rules in the Telecommunications Consumer Protections Code (TCP Code). Lycamobile reported to the Australian Communications and Media Authority that between January 2011 and 31 August 2013 its billing system didn’t always recognise the difference between mobile numbers and […]