Canada – Changing your Service Provider

Changing your Service Provider.

To take advantage of a dynamic marketplace for telecommunications and broadcasting services, Canadians must be able to easily switch service providers. A few years ago, the CRTC ensured that consumers could switch service providers by making a single call, making the new provider responsible for notifying the existing provider of the switch.

However, many Canadians have expressed frustration over the cancellation period of certain service providers.

The CRTC has taken further steps to make it easier for you to change your telephone, wireless, Internet and television service provider.

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