The Canadian Radio-television and Telecommunications Commission (CRTC) issued a wireless code that will make it easier for Canadians to understand their contracts and sets out their basic rights. The code will apply to new contracts for cellphones and other personal mobile devices starting on December 2, 2013.
Canada – Wireless code to help Canadians make informed choices and contribute to a dynamic marketplace
See : http://www.crtc.gc.ca/eng/com100/2013/r130603.htm#.Ua3DyGCzJ8c
For more information about the wireless code, please visitwww.crtc.gc.ca/wirelesscode.